Terms and Conditions

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Cost and delivery time.

European Union:

Transport Agency: Allow 3-5 days for delivery. 9 €.

 

Spain: Peninsule and Balearic Islands :

*Correos Paquete Postal: Allow 2-3 days for delivery. You will receive a notice to pick up your package at the post office. € 3

*Correos Paquete Azul: Allow 2-3 days for delivery at your address.  € 3

*Transport Agency: Allow 1-3 days for delivery. € 6

 

Canary Islands: 

all orders will be served by our distributor Unicornio Musica y Letras.

Andorra and other countries: 

Please ask at info@tierrazen.com

 

Payment

*Credit card

*COD (Spain and Andorra only): Cash on delivery.

*Bank transfer:  Shortly after you place your order you will receive an email with payment instructions.

*Paypal

 

Price

Prices in €. VAT included.

 

Returns

All items can be returned within 7 days from the date of receipt. Please ask for a return number either by mail or phone. Returned items must be in their original packing and condition. Returns must be shipped at buyer’s cost. The amount refunded will be the price paid for the product excluding shipping.

 

Errata

In the event that a product is shown with mispricing or wrong photo, Tierra Zen reserves the right to cancel the order.

 

Feedback

At all times we try to make this site work properly. If you find errors or something in it that does not work properly, we kindly request you to notify us.